These Terms & Conditions (“Terms”) govern your use of ivankaolenchin.com (the “Site”) and any coaching, courses, or membership services offered by Ivol Consulting & Coaching (“we,” “us,” or “our”). By accessing the Site or purchasing our Services, you agree to these Terms.

Our Services

We offer one-on-one coaching, group coaching programs, self-paced digital courses, and a membership program billed one period at a time, all delivered virtually. Details, pricing, and current availability are listed on our Services page and store.

Eligibility

Our Services are intended for individuals 18 years of age or older. By purchasing or using our Services, you confirm that you meet this requirement.

Purchases and Payment

All purchases are processed through our online store in U.S. dollars. For one-time purchases (single sessions, courses, group programs), payment is due in full at checkout unless otherwise stated.

Membership Fees and Renewal

If you join The Ivol Circle or any other membership offering, you agree to pay the membership fee, billing period (monthly or annual), and any taxes shown at checkout and in your order confirmation (your “Plan”).

Your membership is billed one period at a time and does not renew or charge automatically. We do not keep your payment method on file to charge you again. Each payment — whether your first or a later one — is a separate, deliberate purchase you complete at checkout. After you join, we will email you an acknowledgment stating your Plan, what you paid, and when that period ends.

Before your current period ends, we will reach out by email so you can choose to purchase another period if you’d like to continue. If you take no action, your access simply ends at the end of the period you already paid for — you will not be charged anything further.

Any founding or promotional rate stays in effect only as stated in your Plan, and only while your membership remains continuously active period-to-period; if you let it lapse and rejoin later, the then-current rate applies.

We may change fees for a future period by giving you at least 30 days’ notice by email before that period’s purchase. Since nothing renews automatically, a new fee only ever applies when you choose to purchase the next period.

Payments are processed by a third-party payment processor; we do not store your full card number.

If you believe you were charged in error, please contact us first at bepresent@ivankaolenchin.com so we can resolve it quickly. If you file a chargeback for services you already received, we may share this Agreement and records of your participation with your card issuer.

See our Membership Billing FAQ for renewal and refund details, and our Refund Policy for how refunds work by offering type.

Refunds

Refunds are handled according to our Refund Policy, which is incorporated into these Terms by reference.

Intellectual Property

All content on this Site and within our courses and coaching materials — including text, graphics, session recordings, worksheets, and branding — is the property of Ivol Consulting & Coaching and is protected by copyright and other intellectual property laws. You may not copy, distribute, resell, or publicly share our materials without written permission.

Personal Use License

When you purchase a course or membership, we grant you a limited, non-transferable license to access and use that content for your own personal, non-commercial use.

User Conduct

You agree to use the Site and our Services respectfully and lawfully, and not to disrupt, misuse, or attempt unauthorized access to any part of the Site or our systems.

Disclaimer and Limitation of Liability

Our Services are provided for personal growth and development purposes. Please see our Disclaimer for important information about the nature of coaching. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the Site or Services.

Disclaimer of Warranties

The Site and all content, courses, and materials are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, completeness, or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted or error-free.

Indemnification

You agree to indemnify and hold Ivol Consulting & Coaching harmless from any claims, losses, or damages, including reasonable legal fees, arising from your violation of these Terms or misuse of the Site or Services.

Termination

We reserve the right to suspend or terminate your access to the Site or Services at our discretion, including for violation of these Terms, without affecting any rights or obligations that arose prior to termination.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Advertising Platforms

This Site may be promoted through third-party advertising platforms, including Google and Meta (Facebook and Instagram). This Site is not part of, and is not endorsed by, Google LLC or Meta Platforms, Inc. in any way.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law provisions.

Contact Us

Questions about these Terms can be sent to bepresent@ivankaolenchin.com or (201) 456-7854.